Wednesday, September 28, 2011

Up to my neck in hot water! Well, not literally...

Well, not literally... ...but almost. I have never been in a hotel that the tub drained so poorly. It was sad. I told the desk clerk when I checked out, and she said she'd tell maintenance. I hope she does, but somehow I doubt it because I saw several reviews from years ago on TripAdvisor that referred to the same issue.

This hotel mentioned its "club floor" for Priority Members on its website. I am a Platinum Royal Ambassador who stays over 150 nights a year in hotels but even though my reservation was made several months out, they had no room for me on the club floor. I was however, given a room on the so-called quiet floor where "even the housekeeping doesn't go until after 10:00 AM." Wrong. Housekeeping was there every morning knocking on doors and vacuuming at 7:00 AM.

The room was typical of Crowne Plaza accommodations. Nothing special, but it seemed clean, had a comfortable bed and the internet access was not too slow. They also provided the typical amenities bag with earplugs.

I also wondered about the secret handshake. I was given a key to the club floor, but the club lounge was so small that I couldn't get in either night I stayed. I came to the conclusion that the club was so exclusive I just didn't have what it takes. It kind of reminded me of high school. But, unlike high school - I ended up in the bar. The bar staff were pleasant, the food and drinks were good.

This wasn’t my favorite Crowne Plaza, and I don’t know yet if I will try it again on my return to Little Rock. I’ll have to think about it.